澳門特別行政區政府勞工事務局 Governo da Região Administrativa Especial de Macau. Direcção dos Serviços para os Assuntos Laborais
Reminder: This webpage refers only to citizens’ suggestions, complaints or appraisals regarding this Bureau’s staff, environment, procedures, facilities, and others. For any enquiry or complaint regarding labour issues, please call our enquiry hotline: 2871 7810 or e-mail to labourlaw@dsal.gov.mo, and provide details like employer’s name, employee’s identity and contact information, etc., for follow-up by this Bureau.
 
To improve our services, you may give us your comments by the following means
Online form Click Online Form / Download Suggestion Formpdf
E-mail dsalgrp@dsal.gov.mo
Visiting in Person
  • Visiting Labour Affairs Bureau Head Office at Avenida do Dr. Francisco Vieira Machado 221-279, Edifício Advance Plaza, Macau
  • Putting your comments in the suggestion box at each service location of the Labour Affairs Bureau
Suggestion boxes are placed at the following service locations:
(1) Labour Affairs Bureau Head Office, Avenida do Dr. Francisco Vieira Machado 221-279, Edifício Advance Plaza, Macau
(2) Edifício do Bairro da Ilha Verde, Fase 1, 1/F, A1, Macau
(3) Rua Seis do Bairro da Areia Preta, Centro Industrial Furama, 1/F, Macau
(4) Avenida de Venceslau de Morais 178-182, Edifício Mong Sin, 2/F, C2, Macau
(5) Istmo de Ferreira do Amaral 101-105A, Edifício Industrial Tai Peng, Fase I, G/F, Macau
(6) Avenida Xian Xing Hai 105, Golden Dragon Centre,  3/F, Macau

 
Telephone 2858 1861
Fax 2855 0497
By post Labour Affairs Bureau, Avenida do Dr. Francisco Vieira Machado 221-279, Edifício Advance Plaza, Macau
Points to note
  • All information you provided is used to handle your suggestion or complaint only;
  • In handling of a complaint, relevant information will be transferred to the person(s) under complaint and the person(s) or institution(s) in charge of the complaint if necessary. In addition, the relevant information may be transferred to the police or judiciary authorities for investigation or legal proceedings;
  • According to paragraph 2 of Article 21 of Decree-law no. 5/98/M, anonymous suggestions, complaints or objections may be destroyed;
  • According to paragraph 3 of the same article, the person who lodged a complaint or an objection with identity information and address will be replied within 45 days counting from the day of receiving such complaint or objection;
  • According to Article 11 of Law no. 8/2005 “Personal Data Protection Act”, the data subject has the right to access, correct or rectify the personal information kept by the Labour Affairs Bureau. However, the personal information obtained will be used for statistical purpose only.
 
Office Hours:
Monday to Thursday: 9:00-13:00, 14:30-17:45
Friday: 9:00-13:00, 14:30-17:30
(Closed on Saturday, Sunday and public holidays)
©2016 Government of the Macao Special Administrative Region - Labour Affairs Bureau
Address: Avenida do Dr. Francisco Vieira Machado 221-279, Edifício Advance Plaza, Macau
Telephone: (853) 2856 4109    Fax: (853) 2855 0477    E-mail: dsalinfo@dsal.gov.mo
 

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